By Marco Polledri
Most of us think we know what working in care involves. We picture practical support, helping people around their home and assisting with everyday tasks. While those things are certainly part of the role, after spending the last few years working alongside some exceptional Care Professionals, I’ve come to realise that the very best carers bring something that can never be written into a care plan.
They notice when someone seems quieter than usual, or remember that a client once mentioned loving steam trains, gardening, or watching the cricket. They suggest stopping for an ice cream on a warm afternoon, or taking a different route home because the roses are in bloom. Those moments don’t appear on a care plan or rota, yet they can become the moments people remember most.
Great care isn’t just about helping someone remain safe, but helping them remain themselves. Many clients aren’t simply looking for practical support, but someone who can help them continue living the life they want to live, remaining connected to the people, places and routines that matter most.
In a world that can sometimes become focused on tasks and routines, perhaps we should spend a little more time recognising the creativity, thoughtfulness and emotional intelligence that great care requires.
Perhaps that’s why we need to change the conversation about care…
Email marco.polledri@radfieldhomecare.co.uk to find out more about Radfield Home Care York & Rural.
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