Over recent months we have had the pleasure of assisting several clients who have never used a travel agent in recent years and, in some cases, never at all. One question we are asked is what are the benefits of using Savannah Travel.
Firstly, we are an experienced team of advisors and I personally have spent almost 22 years booking not only package holidays but also creating fully tailor-made itineraries encompassing UK breaks, cruises, adventure travel or that first family holiday.
Secondly, all those years ago when I was a trainee, we had a ‘traveller’s right to know’ policy, long before Tripadvisor was around, we had our trusted annual review books which we would check for independent reviews on properties and resorts. This is something I still think back to and we will always take time to listen to your likes and dislikes. I like to take on board your specific requirements such as mobility or dietary and what you like to do on holiday before we start looking for the trip for you. We will use this insight to make recommendations to help you get the most out of your well-deserved break.
Thirdly the huge range of suppliers we work with means we can create your holiday the way you want it at a competitive price whilst b fully financially protected. Many of the suppliers we work with are ‘trade only’ which means that without speaking to us their product would be unavailable to you direct. We are independent, without ties, and will never directionally sell to a specific company, we will always discuss the options available.
Finally, we are on hand when you need us. This has been carried out on a couple of separate occasions in the past month where, due to strikes and the effects of forest fires in North America, flights have been cancelled at the last minute. Clients have put a call into our emergency line, which goes directly to a member of the Savannah Travel team, in the early hours of the morning when our clients have been able to access little information in the airport. Instead of trying to assist a flight full of passengers, our clients are our priority and we have managed to focus on overnight arrangements where necessary and the rescheduling of onward travel, taking the stress away from clients and making sure they had all the required information.
No matter whether you are considering a London theatre break, a river cruise on the Danube, a family break in Mallorca or a fully tailor-made itinerary your holiday is as important to us as it is to you and we look forward to assisting with your plans.
If you would like a brief chat or to arrange an appointment at our office at 88 Main Street, Fulford call us today on 01904 623444, we look forward to hearing from you.
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