There’s good news for York’s bookworms! Customers who have borrowed from Explore’s 15 libraries will no longer need to pay out when returning a book late. Moreover, historic charges will be scrapped too, enabling the free return of overdue books.
Speaking of these new changes, Chief Executive of Explore, Jenny Layfield commented on the changes: “We are delighted to be improving the experience of visiting Explore for our customers and hope this positive move will be an opportunity for people who have been anxious about overdue charges to reconnect with their libraries and rediscover the many opportunities on offer.”
In addition to scrapping late fees, Explore will also stop charging the current 25p reservation fee. All of these adjustments are part of efforts to enhance the library experience and promote the joy of reading to local customers.
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